Last updated: February 2025

Simplify by KLG respects the privacy of your personal data. This privacy policy describes how we collect, use, and protect your information when you visit the simplify.ro website.

1. Who we are

The data controller is Simplify by KLG, based in Romania.

Contact email: choose@simplify.ro

2. What personal data we collect

2.1. Data you provide directly

When you complete the contact form or price calculator on our website, we may collect:

• Full name
• Company name
• Email address
• Phone number
• Message or details provided

2.2. Data collected automatically

When you browse our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on the site
• Referral source (where you came from)
• Device data (screen resolution, device type)

This data is collected through cookies and analytics tools. For details, see our Cookie Policy.

3. Purpose of data processing

We use your personal data to:

• Respond to inquiries - to respond to messages received through the contact form
• Personalized offers - to send you price quotes based on the price calculator
• Website improvement - to analyze how the website is used and improve it
• Marketing - to display relevant content and advertisements (only with your consent)
• Legal obligations - to comply with applicable legal obligations

4. Legal basis for processing

We process your personal data based on the following legal grounds:

• Consent - when you complete forms on the website or accept optional cookies
• Legitimate interest - to analyze and improve our services
• Legal obligation - to comply with applicable legal requirements

5. Data sharing

We may share your data with:

• Service providers - companies that help us operate the website (hosting, email, analytics)
• Advertising partners - Google, Facebook/Meta (only with your consent)
• Authorities - when required by law

We do not sell your personal data to third parties.

Third-party providers used:

| Provider | Purpose | Privacy Policy | |----------|---------|----------------| | Google Analytics | Website analytics | Link | | Hotjar | User behavior analytics | Link | | Facebook / Meta | Marketing and advertising | Link | | Resend | Email delivery | Link |

6. International data transfers

Some of our service providers may process data outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place for data protection (e.g., Standard Contractual Clauses).

7. Data retention

We retain your personal data only as long as necessary for the purposes described in this policy:

• Contact form data - maximum 2 years from last interaction
• Analytics data - according to provider policies (Google Analytics: 26 months)
• Marketing data - until consent is withdrawn

8. Your rights

Under the GDPR, you have the following rights:

• Right of access - to request a copy of your personal data
• Right to rectification - to correct inaccurate data
• Right to erasure - to request deletion of your data
• Right to restriction of processing - to limit how we use your data
• Right to data portability - to receive your data in a structured format
• Right to object - to object to data processing under certain conditions
• Right to withdraw consent - at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, you can contact us at choose@simplify.ro.

9. Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction, including:

• SSL/TLS encryption for all communications
• Restricted access to personal data
• Regular monitoring and updating of security measures

10. Policy changes

We reserve the right to update this privacy policy. Any changes will be posted on this page with a revised update date.

11. Contact and complaints

If you have questions or complaints about the processing of your personal data, you can contact us at:

Email: choose@simplify.ro

You also have the right to file a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) - www.dataprotection.ro.